FAQ
Frequently asked questions
What makes your skincare brand unique?
Our skincare stands out for its commitment to purity, potency, and sustainability. We meticulously source high-quality, natural ingredients, ensuring each product is rich in nutrients that nurture the skin deeply. Our unique formulations are designed to be gentle yet effective, suitable for all skin types, including the most sensitive. By harnessing the power of nature and cutting-edge science, we offer skincare solutions that not only deliver visible results but also prioritize the health of your skin and the planet.
Are your products suitable for all skin types?
Yes, our products are carefully formulated to be suitable for all skin types, including sensitive skin. We prioritize the use of gentle, natural ingredients that provide effective care without causing irritation, making our skincare line accessible and beneficial for everyone seeking to nourish and enhance their skin's health and appearance.
Are your products tested on animals?
No, our products are not tested on animals. We are committed to cruelty-free practices and ethics in skincare, ensuring that all our formulations undergo rigorous testing through alternative methods to ensure safety and efficacy without the need for animal testing.
Usage Instructions
How should I use your products for the best results?
To use, simply scoop out a small amount, warm between the palms, and massage onto dry skin. Add a little water to emulsify into a rich milk, then rinse away with warm water or wipe off with a damp cloth. For a deeply nourishing treatment, leave on for an extra few minutes before rinsing. Experience the magic of our Honey Cleansing Balm and unveil a softer, brighter, and healthier-looking complexion.
Where can I find the ingredient list for your products?
Ingredients are listed with the product on our site and on our packaging.
Ordering, Shipping & Returns
Do you offer international shipping?
Not at this time, Coming soon.
What is your return policy?
Our return policy is designed with your satisfaction in mind. You can return or exchange any product within 15 days of purchase if it's in its original, unused condition with all packaging intact. If the product doesn't meet your expectations or if you've received a damaged or incorrect item, please contact our customer service team immediately for assistance. We will provide you with a return shipping label and instructions on how to send back your product. Once we receive and inspect the returned item, we will process your refund or exchange promptly. Please note that certain items may be excluded from this policy, and we recommend reviewing the specific return information provided with your purchase or on our website.
How can I contact customer service?
Email us at support@blisspls.com
Do you offer any samples or trial sizes?
At this time we do not provide samples, trial sizes, or starter kits for new users to try.